Help center
Questions, answered.
The essentials below. Still stuck? We're a real, small team.
Yes. All courses are free to read, and every account gets a small monthly allowance of Deep Search and Do It so you can feel the value before paying. No credit card to begin.
Exams are scored server-side, so the credential is trustworthy. Pass one and you earn XP, a badge, and a verifiable certificate with a public verify page you can share or add to LinkedIn.
Two daily-use AI services. Deep Search gives you researched, cited answers (not a single search). Do It is an agent that plans a task and carries it out — pausing for your confirmation before anything that sends, posts, pays, or deletes.
Kids accounts require verified parental consent, collect only learning progress, and have no public profile, social links, or sharing. The AI services are restricted by default and parent-configurable.
Plans are monthly or annual with a single credit currency for both AI services. You set hard caps and spend limits to avoid surprises. Cancel anytime — it's as easy as signing up.
Yes — contact us and we'll make it right. Cancellations keep access until the end of your current period.
No. Your inputs, uploads, and connector data are yours, stored under your account, and deletable on request. Our data-use statement explains exactly what is sent to the model provider and why.
Couldn't find it?
Email hello@neopotters.com — we reply within a business day.