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Questions, answered.

The essentials below. Still stuck? We're a real, small team.

  • Yes. All courses are free to read, and every account gets a small monthly allowance of Deep Search and Do It so you can feel the value before paying. No credit card to begin.

  • Exams are scored server-side, so the credential is trustworthy. Pass one and you earn XP, a badge, and a verifiable certificate with a public verify page you can share or add to LinkedIn.

  • Two daily-use AI services. Deep Search gives you researched, cited answers (not a single search). Do It is an agent that plans a task and carries it out — pausing for your confirmation before anything that sends, posts, pays, or deletes.

  • Kids accounts require verified parental consent, collect only learning progress, and have no public profile, social links, or sharing. The AI services are restricted by default and parent-configurable.

  • Plans are monthly or annual with a single credit currency for both AI services. You set hard caps and spend limits to avoid surprises. Cancel anytime — it's as easy as signing up.

  • Yes — contact us and we'll make it right. Cancellations keep access until the end of your current period.

  • No. Your inputs, uploads, and connector data are yours, stored under your account, and deletable on request. Our data-use statement explains exactly what is sent to the model provider and why.

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Email hello@neopotters.com — we reply within a business day.